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McCusker & Company's call center is focused on providing the very best call center service for your business. A missed call can mean a lost sale, disappointed customers or missed opportunity.  We offer a complete range of call center services, from order taking, help desk, technical support, dispatching and specialized customer service that will boost your business and increase your profits. Our polite, well trained operators ensure you are never out of touch with your client

Our  call center is located in the heart of Texas in a community called Waco.  The center was setup and staffed by United States citizens, as there are colleges and universities within miles of center our staff resources are abundant.  If you get opportunity to visit Waco you will see why we are proud to have our call center in Waco. 

McCusker & Company's knowledge and evaluation of the technology industry allow us to offer services, which reduce and avoid help desk calls. By creating proper phone prompts and providing our technology experts with a knowledge base and network of information greater than most call centers, we can solve the problem at hand and establish customer satisfaction with one call.

This eliminates repeat phone calls from the same customer regarding the same issue. Call Avoidance is achieved through early identification of patterns in phone call volume that can identify misconfigurations and unveil faults that can be corrected by the manufacturer or supplier that reduces the number of phone calls.